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In this clip, LaVar Arrington is seen reinforcing the importance of customer service after seeing a salesman take a call while conversing with a customer. This is definitely something that should never be done. Eastern Motors (Easterns Automotive Group) prides themselves on being a company that provides excellent customer service.
It is clear to say that starting in the 2000s, Eastern Motors became a phenomenon. Rarely do you see a branch of car dealerships become a household name both locally and nationally. Easterns had the ability to do what most brands and companies couldn?t. They are most known for their catchy jingle and hilarious commercials with celebrities and major sports players.
Every business wants to be connected to their customers. Some just do not know how. In terms of the automotive industry, a company by the name of Dealer Rater has created the formula to do just that. Chip Grueter, the founder of Dealer Rater, noticed the void in the market for car dealerships reviews back in 2002.
Here at Easterns Automotive Group, we take our customers? needs very serious. We understand the importance of excellent quality service. The major key for us is open and honest communication with our customers and treating everyone like family because that is exactly what we are.
The winter months are always an exciting time for car enthusiasts. Any and everybody that loves cars know that this is car show season. This is the time when consumers are able to see the current, upcoming, and concept vehicles of just about every manufacture. It all begins in early January of every year at the North American International Auto Show (NAIAS) in Detroit. They choose to start in Detroit because it is so imperative to the automotive industry. This is where majority of the world?s top automotive executives reside so it?s only right for everyone to get together to share their big announcements with the world. At NAIAS, everything is announced from changes to current vehicles, new body styles, technology, and new models. This gives consumers something to look forward to since the car show travels to multiple major cities in the United States. Consumers are able to see everything first hand when they attend the auto show. That?s just what we wanted to do!
Robert Bassam founded Easterns Automotive Group and serves as its chief executive officer (CEO). Based in Washington, D.C., Easterns features six used-car dealerships and is operated through a Sterling, Virginia-based centralized corporate facility. In 1986, Bassam relocated to the D.C. region from Miami, Florida, to serve as a Mexican restaurant waiter.
Buick is an American luxury automotive brand under the General Motors manufacturing company created in 1899. Other automotive brands under General Motors (GM) included Cadillac, GMC, and Chevrolet. Here at Easterns Automotive Group, we carry all of these different GM brands. It?s important to us that our customers have a variety of quality used vehicles to choose from. The Buick cars that we have in stock range from about $16,000 to $30,000.
Cadillac is a division of General Motors (GM) and is definitely a popular automotive brand that we sell here at Easterns Automotive Group. General Motors also houses Chevrolet, Buick, and GMC just to name a few. Cadillac has many different models to offer our customers.

BMW

We believe in keeping a large selection of BMW cars here at Easterns Automotive Group. BMW is short for Bayerische Motoren Werke which is a German company that manufactures both luxury cars and motorcycles. The price of a BMW car can vary. They tend to start at the low $30,000?s and go above $100,000.
Here at Easterns Automotive Group, we keep a wide selection of Audi cars available. We currently have over 20 Audi vehicles available in our inventory. It?s important to us that we keep a variety of models for all of our customers located throughout the DC Metro, Maryland, and Virginia communities. The Audi A4 is a compact vehicle that adds a splash of luxury into the mix competing with the BMW 3 Series, Jaguar XE, and the Lexus IS.
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