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Lisa Pharaoh
5.0
★★★★★Erwin Garcia was very helpful and courteous! We are very satisfied with the service we received and will recommend Easterns Automotive Group!
Anna Blanco
5.0
★★★★★My sales man Jonathan Was patient and helped me get into a New car after i recently got mines stolen thank you easterns automóviles grupos
Ambrosia Olsen
5.0
★★★★★Elvis, Juan, Edwin, and Anthony went above and beyond for 2 days worth of car testing, running the numbers. They were relentless in helping me find the best deal, and never made me feel like I was not important or my needs weren't met. Highly recommend going in, get a pre-approval to make the process easier. And enjoy your car shopping.
Chaeree
5.0
★★★★★I recently purchased my new EV from the Easterns Laurel location, and I’m so happy with my experience there. I thought I was still early in my car-shopping journey and definitely didn’t go in expecting to buy, but I came back the next day and ended up purchasing with confidence. Thank you, Elvis and Juan! You both helped me tremendously with my technical questions about the car and with understanding the financing options while my husband couldn’t be there with me. They were respectful, patient, knowledgeable, and transparent throughout the process. I test-drove a different vehicle on the first day and didn’t love it, so they brought another one over from a different location the next day. They were extremely responsive throughout the entire process, from car shopping and delivery to even AFTER the purchase was completed. I highly recommend this dealership and team to anyone looking for a used vehicle. I really appreciated how easy and comfortable they made the whole experience! And I’m sorry my spontaneous purchase decision made everyone miss lunch that day..! 😂
Yohannes Gebreab
4.0
★★★★★I had a good overall experience with Easterns. The only downside was that the process took a little longer than expected because it was Sunday and there weren’t enough staff available to assist all the customers. Jonathan was very helpful and kept checking in and assisting wherever he could. I really appreciate his help and want to say a big thank you to Jonathan! The manager on duty was also very helpful and made a great effort to assist me throughout the process. Overall, I appreciate the customer service and everyone who helped make my experience a good one.
Dee Jones
5.0
★★★★★Pierre was the absolute best. From the greeting to my departure, Pierre provided top tier, HONEST service. Thanks to him, his advice, and resources, I was able to drive away with something I actually like, SAME DAY. His warm personality and bright smile were simply the strawberries on top (cherries are gross lol). Hazel is a jewel too. They're the perfect team. Thanks guys!